Order Changes & Cancellations
Before dispatch
If your order hasn’t been dispatched yet, contact us as soon as possible via our Contact page and we’ll cancel it and refund you in full — or correct the shipping address, change your system selection, or update your details.
After dispatch
Once an order has been dispatched it can no longer be cancelled or rerouted. But you’re covered by the 60-Day Home Trial — see our Returns & Refunds page.
Contact
Via our Contact page — we reply within 24 hours on business days. Include your order number for the fastest resolution.
