Contact Us

Talk to a person.

We reply to every email within 24 hours on business days — usually much faster.

Email: liheng1208@gmail.com

We can help with

  • Order status and tracking
  • Returns under the 60-Day Home Trial
  • Warranty claims (1-Year Limited Warranty)
  • Changing a shipping address before dispatch
  • Questions about using VeinFlow™ — modes, intensity, warmth

Include your order number if you have one — it makes everything faster.